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FAQ

Your car service questions answered

When is my car due a service?

Where your vehicle tows heavy loads frequently, you may need more regular servicing due to the potential strain that this may place on the engine. 

Failing to have your Lexus serviced regularly can endanger your vehicle warranty. If, for example, your vehicle develops a major problem during the warranty period and there is no evidence that your vehicle has been serviced as recommended, subsequent repairs may not be covered by your warranty.

Irregular servicing can also lead to reduced fuel efficiency, increased air pollution, and potentially damage the resale value of your vehicle.

Adhering to recommended service schedules also ensures your brake system, tyres, driveline and steering components are inspected regularly for correct operation and wear. So failing to have your vehicle regularly serviced can be putting your safety at risk and that of your passengers too.

How much will a car service cost me?

Please input your registration number on the home page to obtain a quote for service on your car at a participating Retailer.

Where can I get my car serviced?

You can get your Lexus serviced anywhere within the Lexus network. You can get an instant quote for your Lexus car service and book your car service online at our homepage. For a list of our Lexus Retailers/Authorised Repairers, please click here

Can I get a Hybrid Health Check carried out on my car?

Yes, this is included as part of a Hybrid Service. For more information on Hybrid Health Check, please click here.

Where can I get tyres replaced?

Please contact your local Lexus Retailer/Authorised Repairer who will be happy to assist you. For information on our network please My Lexus to check for eligibility.

The owners handbook is missing from my car.  How do I get one?

A new owners handbook can be ordered through the Parts Department of your local Lexus Retailer/Authorised Repairer.  Alternatively, you can log onto the customer portal and view the manual online.  

Is my satellite navigation map eligible for an upgrade?

Please contact your local Lexus Retailer/Authorised Repairer or log onto my My Lexus to check for eligibility.

Can I check the previous service history of my car or a car I am considering buying?

The service history of a Lexus is recorded in the Service Portfolio document which is supplied with the vehicle.  Lexus Ireland does not hold a record of an individual vehicle’s service history.

How long is the warranty on a new car?

All new Lexus vehicles sold in the Republic of Ireland come with a 3 year/100,000 kms (whichever comes first) pan European warranty.   In the unlikely event that an issue arises with your vehicle within this period the warranty will cover any issues arising from a manufacturing defect.  For more information, please see the warranty manual supplied with your car.

A Warning light is displayed in my car.  What should I do?

 

Please contact your nearest Lexus Retailer/Authorised Repairer who will assist you.

Who do I contact if I need Roadside Assistance?

Please telephone 1800-200 862 from within the Republic of Ireland to contact Lexus Eurocare Roadside Assistance.  If calling from Northern Ireland, the UK or Europe please dial +353 1 619 3641.

 

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